Can GoVets help identify an equivalent or substitute product for an NYC agency?

Yes. GoVets can help buyers identify comparable products when an exact item is unavailable or when an agency needs sourcing assistance. Provide the original manufacturer part number, specifications, required features, quantity, and any “must match” requirements. For NYC contract purchases, a proposed substitute must still be appropriate for the applicable contract and catalog; buyers should not assume that a substitute is eligible until it is validated.