How can I add Store Credit to my GoVets account?
GoVets customers can fund their account using certain offline or alternative payment methods and have the cleared funds applied as Store Credit for future purchases on GoVets.
GoVets can support Store Credit funding through payment methods such as:
- ACH
- Check
- Wire Transfer
- PayPal
- Venmo
- Other approved payment methods
How do I request Store Credit?
You no longer need to complete a Store Credit Request form.
Email store-credit-request@govets.com and include the following information:
- Your name
- Company or organization
- Phone number
- Email address associated with your GoVets account
- Requested Store Credit amount
- Expected payment/deposit date
- Intended payment method (ACH, check, wire, PayPal, Venmo, or other)
- Any additional payment details or special instructions
GoVets will provide the appropriate payment instructions or coordinate with you if additional information is required.
When will the Store Credit appear in my account?
Store Credit is applied after GoVets receives and confirms your cleared payment.
Once the funds have cleared and the Store Credit has been applied, you can use the available credit toward eligible future purchases on GoVets.
Does GoVets Store Credit expire?
No. GoVets Store Credit does not expire.
Your available Store Credit will remain associated with your account until it is used toward eligible purchases, subject to applicable GoVets terms and conditions.
Can I use another payment method?
If you would like to fund your account using a payment method that is not listed above, email store-credit-request@govets.com with the details.
GoVets will review the requested payment method and determine whether it can be supported.
Important
Do not send funds until you have received the appropriate payment instructions from GoVets. When contacting us, make sure the email address you provide corresponds to the GoVets account where the Store Credit should be applied.