What should I do if I cannot find a GoVets item in PASSPort?

First, confirm that you opened the correct GoVets requirements-contract catalog in PASSPort because each catalog displays only its own eligible items. If the product is not present, send the manufacturer part number, description, quantity, and intended use to NewYork@GoVets.com. GoVets can review whether the item is appropriate for the applicable Power Tools or Fleet Maintenance contract catalog and advise on next steps. Catalog updates require processing time, so submit requests as early as possible.